Fire Damage Protocol

8/7/2024 (Permalink)

A bedroom showing visible fire damage with soot coating the walls

If you’re dealing with fire damage, it’s important to address both the immediate and long-term impacts to ensure safety and facilitate recovery. Here’s a guide to help you navigate the process:

Immediately After a Fire

1. Ensure Safety
• Do Not Enter: Only re-enter your property when authorities declare it safe.
• Check for Hazards: Look for structural damage, gas leaks, and electrical issues before re-entering.
2. Contact Authorities and Insurance
• Fire Department: Obtain a copy of the fire report.
• Insurance Company: Report the damage and start the claims process. Provide detailed information and documentation.

• Call SERVPRO Vancouver E./W.

• Dial (360)254-0049 to reach the office for assistance and information 
1. Document Damage
• Photographs and Videos: Capture all damage to help with insurance claims and recovery.
• Inventory: List damaged or destroyed items for insurance purposes.
2. Secure the Property
• Board Up: If windows and doors are damaged, board them up to prevent further entry and vandalism.
• Cover Roof and Walls: Use tarps or other protective coverings to prevent weather damage.

Cleanup and Restoration

1. Remove Debris
• Safety First: Wear protective gear (gloves, masks, etc.) to avoid injury from debris and exposure to hazardous materials.
• Salvage Items: Separate salvageable items from debris. Be cautious with items that may be contaminated or hazardous.
2. Address Smoke and Soot Damage
• Ventilation: Open windows and use fans to ventilate and reduce smoke odor.
• Clean Surfaces: Use specialized cleaners for soot and smoke residue. Avoid using regular cleaning products that can push soot deeper into surfaces.
3. Inspect for Water Damage
• Check for Leaks: Firefighting efforts can lead to water damage. Inspect for leaks, mold, and mildew.
• Dry Out: Use dehumidifiers and fans to dry out affected areas.

Handling fire damage requires a careful approach to ensure safety, address immediate concerns, and plan for recovery. SERVPRO Vancouver E./W. is here to help you manage these steps!