A text to the owner from a customer who had an oil spill from her furnace in their basement,

"Thx for the call Paul. The smell is gone! Thank you! Everything's working again. You and Melinda were the only ones that we felt actually cared about us. (anonymous) told me his adjuster said- your company was the best he'd ever worked with as well. Bless you both! If you ever need a reference have them call us!"

From a survey after completion of a job this customer left us a 10/10 stating it would be extremely likely for them to recommend SERVPRO to a friend or colleague

"Employees were extremely professional. They always kept me informed and worked to accommodate my work schedule. I was very happy with the job that was done. I will be recommending your company. Thank you!"

"Thank you so much for giving me advice today about how to get a stain out of my favorite upholstered chair. My grandson stamped the side of it with ink! I used boiling hot water repeatedly with blotting and then carpet and upholstery stain remover and it worked. I am thrilled. I've always been able to depend on SERVPRO! THANK YOU"

"On behalf of all of our members, I want to thank you for all that you do on behalf of the Building Industry Association of Clark County.

Spikes Play a crucial role in our association and the time and effort that you have put into promoting the value of membership and growing our association is greatly appreciated. Your commitment to recruiting and retention keeps us strong and ensures that the voice of the building industry will continue to be heard in this community, this sate, and in Washington for years to come.

The Building Industry Association of Clark County would like to extend a heartfelt THANK YOU to you and all Spikes for the countless hours of hard work that you have dedicated to our association and the industry."

Email conversation with Megan:

In need of cleaning products and carpet cleaning services asap. Daughter is now crawling and the staining on her knees has me very upset. SERVPRO does the best job in carpet cleaning. The cleaning agents you have used on my clients water/fire damages has been amazing. Hoping to use some of the same products. 

After the fact: Thank You Thank You Thank You! The SERVPRO cleaning agents were just as good as I knew they would be. Carpet is CLEAN! I will refer you guys to everyone. 

Message to Shelly of SERVPRO E. Vancouver/Clark Co. 

"Thank you again for volunteering as a Red Cross Preparedness Presenter for  those two events last week. Your constant willingness to do events at short notice and/or back to back is so appreciated. You are one of our most dependable, liked and committed volunteers.   Thank you again. Kimberly."

"...Thank You for the amazing service and excellent work. You will continue to become highly recommended."

"... To reflect on the previous year, I want to offer my sincere thanks for all that you do for the Red Cross. We have had an extraordinary 6 months.  Wildfires in Southern and Central Oregon, the tragedy at Umpqua Community College in Roseburg and finally responding to the many storms that have brought rain, winds and landslides to Southwest Washington and Oregon. I am honored to be able to work with you and humbled by your dedication and commitment to the Red Cross. Sincerely, Curtis."